Ninja Van Malaysia and Esyms Forge Partnership to Expand Cold-Chain Medication Delivery

In a move aimed at revolutionizing direct-to-patient medication delivery, Ninja Van Malaysia, a leading tech-driven logistics company, has entered into a strategic collaboration with Esyms, a prominent digital healthcare platform. The partnership, formalized through a Memorandum of Understanding (MOU), will significantly enhance the reach and quality of Allmeds, Malaysia’s pioneering cold-chain medication delivery service.

While traditional cold-chain logistics have primarily catered to hospitals and institutional supply chains, the critical need for direct-to-patient delivery has often been overlooked. Esyms has been addressing this gap by providing temperature-sensitive medication deliveries within the Klang Valley. By integrating Ninja Van Malaysia’s specialized cold-chain service, Ninja Cold, Esyms aims to deliver medications faster and more reliably, with plans to extend services beyond the Klang Valley to previously underserved regions.

This collaboration will leverage Ninja Cold’s advanced cold-chain infrastructure and certified handling protocols, expanding the range of temperature-sensitive medications that can be safely delivered to patients’ homes. This development will greatly benefit millions of patients who rely on recurring prescriptions for medications like insulin, eye drops, and specialty injectables, reducing the need for frequent hospital visits and alleviating congestion in healthcare facilities. By streamlining delivery times, this service is poised to establish a new standard for efficient and trustworthy healthcare delivery, benefiting hospitals, patients, and caregivers alike.

“Our extensive network and cold-chain capabilities will enable Esyms to scale its Allmeds service with speed and reliability,” stated Lin Zheng, Chief Executive Officer of Ninja Van Malaysia. “The Malaysian cold-chain logistics market, valued at RM2.5 billion in 2023, is experiencing rapid growth, with the ASEAN market projected to reach RM68.54 billion by 2030. Addressing gaps in last-mile infrastructure and real-time monitoring is crucial for the safe and timely delivery of critical healthcare products. Our advanced temperature control, real-time tracking, and medical device handling certifications ensure the safe and efficient delivery of these medications, setting new benchmarks for industry reliability and compliance.”

Ensuring a Seamless, End-to-End Cold-Chain Solution

Allmeds, launched during the pandemic, has continuously refined its operations to enhance efficiency and reliability in cold-chain medication delivery. Its success hinges on seamless system integration, proactive coordination with logistics, and streamlined workflows that reduce administrative burdens for hospital pharmacists.

Through Ninja Cold, Esyms will benefit from a comprehensive cold-chain solution focused on temperature control, operational efficiency, and sustainability to maintain medication integrity. Key features include:

  • Strict Temperature Compliance: Ensuring medications are stored and transported within the critical 2°C to 8°C range.
  • Certified Handling: Ninja Van Malaysia’s Good Distribution Practice for Medical Devices (GDPMD) certification guarantees compliance with stringent medical product handling standards.
  • Real-Time Tracking and Visibility: Advanced tracking systems provide end-to-end visibility, allowing patients and healthcare providers to monitor deliveries in real time.

“At Esyms, we are dedicated to building a connected healthcare ecosystem that seamlessly connects hospitals, clinics, and pharmacies to patients,” said Lam Wee Yong, Chief Executive Officer of Esyms Group. “Allmeds ensures continuity of care and delivers tangible value to healthcare providers, patients, and caregivers. This collaboration with Ninja Van Malaysia strengthens our supply chain capabilities, expands our reach, and enhances efficiency, allowing us to serve more people. This brings us closer to our vision of ‘Pharmacy to doorstep, as easy as it seems.’”

As healthcare and logistics sectors continue to evolve, partnerships like this are driving innovative solutions that prioritize patient care. With Ninja Van Malaysia’s expertise in cold-chain logistics and Esyms’ commitment to digital healthcare, the future of medication delivery is set to become faster, safer, and more seamless.

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